Privacy Policy

WattCharge Privacy Policy

Updated date: August 18,2023

Effective date: August 18,2023

WattCharge attaches great importance to the protection of users' personal information. We have updated the WattCharge Privacy Policy, streamlined the content as a whole, and calibrated and optimized the corresponding content according to the actual situation, so that users can more clearly and transparently understand how we deal with and protect your personal information. This revision will not affect our degree of processing and protection of your existing personal information.

Foreword

Shenzhen Kuaiyi Charging Technology Co., Ltd. (registered address: 101, Area B, Building A, Jin Fa Zhi Zao Yuan, Xiawei Garden, Gushu Community, Xixiang Street, Baoan District, Shenzhen) and its affiliated parties ("Wattsaving" or "us") attach importance to and are committed to the protection of users' personal information and privacy security. This Privacy Policy aims to show you how we collect, use, store, share and protect your personal information, and how you exercise your rights.

We use the official website of  www.quickcharging.cn, WattCharge App, WattCharge applet, and we may provide you in other clients or scenarios in the future, we may process personal information related to you. This privacy policy and you use our products / services, we collect and process personal information will be different from specific product / service scenarios, please use the specific scenario of your products / services, we hope you use our products / services, must carefully read and confirm that you have fully understand the contents of this privacy policy, let you can make appropriate choice according to the guidance of this privacy policy.

We will follow this Privacy Policy to collect and use your information when you use the corresponding products / services, but will not collect mandatory personal information binding only because you agree to this Privacy Policy, subject to the actual situation of the products / services you actually use. If a product / service has a separate privacy policy, the separate privacy policy will be preferred. We try to express them in concise and easy to understand words, and we will significantly mark the terms and personal sensitive information involved in bold letters to remind you to pay your attention. Please read them carefully.

If you have any questions, comments, or suggestions about this Privacy Policy, you may contact us through the contact information provided in the "Contact Us" section of this Privacy Policy.

This privacy policy will help you understand the following:

1. How do we collect and use your personal information

2. How do we provide, transfer, and publicly disclose your personal information

3. How do we store your personal information

4. How do you, manage your personal information

5. How do we protect your personal information

6. Protection of the personal information of the minors

7. Privacy policy update

Contact us

1. How do we collect and use your personal information

We will follow the principles of legality, propriety and necessity, based on the following purposes described in this Privacy Policy, collect and use the use of your products / services and your personal information, to meet the enjoyment of our products / services, communicate with you, improve or optimize our products / services.

As the business develops, the products / services provided by us may be adjusted and changed. If we want to use your personal information for other purposes not specified in this Privacy Policy, or to use the information collected for specific purposes, except with other legal basis or legitimate reason for handling your personal information, we will inform you in a reasonable way and obtain your consent again before using it.

(1) Collection of personal information scenarios for WattCharge products / services

1. Account registration and login

When you register or log in the WattCharge APP account, we will collect your mobile phone number to verify your identity, and use it to create your WattCharge account. In order to provide you with better services, you can voluntarily choose to provide us with your avatar, nickname, profile and email address in the process of account registration and use. If you refuse to provide your mobile phone number or email address, we may not be able to create an account for you or provide WattCharge service only to registered users.

You can also use the third party account (WeChat) login, we will get your authorized third party to provide third party account information (your head, nickname, gender, mobile phone number) for quick login, we will at the same time create WattCharge  account and binding the third party account, in accordance with the third party agreement and relevant laws and regulations, use your personal information.

2. Location information

When you use services related to location information, we collect your location information so that you can get related services without having to manually enter geographic coordinates. Location information includes IP addresses collected based on your equipment, beidou / GPS positioning, and other sensors that can provide relevant information (such as information about nearby equipment, WLAN access points and base stations, see "Gold Open Platform Positioning SDK" in the "Third-party SDK list"), so that you can more accurately select navigation and share charging pile services.

If you reject the location information, you will need to manually enter your location.

3. Vehicle identification information

Your vehicle charging process, we will be in accordance with the national standard  to collect your battery and vehicle parameter information, for WattCharge equipment output meet the requirements of your vehicle parameters, at the same time to provide you with vehicle safety warning and protection services, ensure the quality and efficiency of charging, reduce the occurrence probability of accidents in the process of charging, ensure the safety of your vehicle. At the same time, your vehicle driving license will also be used for WattCharge provided plug and charging service, as the unique identification information of the vehicle.

4. Equipment call situation

WattCharge may call some of your device permissions according to the different functions you use. The following are the corresponding functions of calling the permissions, the purpose of calling the permission, and the information to you before calling the permissions. You can reject calls of partial permissions by closing in some or all of the settings functions in the device. In different devices using the Android system, the permission display mode and the shutdown mode may be different. If the corresponding function cannot be found, please ask the provider of the device and the system for help.

5. Operation safety and guarantee

In order to ensure the stability and security of related products / services and your account, improve service quality and efficiency, for us in your use of our products / service to obtain your equipment information, service log, operation log, operation, and other information with your authorization or can be Shared in accordance with the law, we may be used for authentication, determine account security, security and detection, prevent or prohibit illegal activities, identify product problems and optimize product experience.

Device information includes device model, device ID (IMEI, MAC, Android ID, IDFA, GUID, IMSI, IP, ICCID, serial number of device hardware), device manufacturer, screen width and height, screen resolution, software version information, operating system and version, process in operation. The Service log refers to the information generated when you use our products / services, including the information and time of search, click, and browse, IP address, and mobile network information.

6. Information push

To give you a better understanding of our products / services, we may from time to time use your name, cell phone number, email to send you information about device management, service processes, and advertising, promotions and promotional marketing messages, inviting you to participate in surveys about our products / services. If you do not want to accept the above information we send to you, you may unsubscribe this information through the unsubscribe mechanism provided in it, or contact us in the manner listed in the "Contact Us" section below.

In order to ensure that you can receive the message reminder in time when the WattCharge APP is closed or in the background state, the WattCharge APP requires you to be authorized to self-start within a reasonable frequency range. You can select Close notification permission in your mobile device Settings.

(1) How do we use Cookie and similar technologies

Cookie And similar equipment information identification technology is a commonly used technology in the Internet. When you use our products / services, we may use the relevant technology to send one or more Cookie or anonymous identifiers ("Cookie") to your device to collect, identify and store information when you access and use our products / services. We use Cookie mainly to ensure the safe and efficient operation of products and services, help you get an easier access experience, improve products and services, and simplify your steps and processes of filling out forms. We will not use the Cookie for any purpose other than the purposes stated in this Privacy Policy.

You can manage or delete Cookie according to your preferences. Most browsers automatically accept Cookie, but you can usually modify your browser settings to reject Cookie. Also, you can clear all Cookie saved in the software, but you may not be able to use Cookie-dependent features or services.

(2) The system authority called by the WattCharge APP / mini program

To improve the service experience or implement extended capabilities, our products / services may need to use your system rights that are only enabled with your express authorization and will collect your personal information only when the relevant functions or services require them. If you close the relevant permissions, we may not be able to give you the functions for these licenses. You can manage the relevant permissions in the system according to the actual needs.

Please note that you open any authority, on behalf of your authorization we can collect and use related personal information to provide corresponding services for you, once you close any authority, on behalf of you cancelled the authorization, we will no longer be based on the corresponding authority to continue to collect and use related personal information, also cannot continue to provide you with the authority of the corresponding service. Your decision to close the permission will not affect the previous collection and use of personal information based on your authorization.

(3) other rules for the collection and use of personal information

You are fully aware that, according to laws and regulations, we do not need your authorization to collect and use your personal information when the following legal reasons exist:

1) It is necessary to conclude and perform your contract as a party;

2) It is necessary to perform statutory duties or obligations, such as national security, national defense security, public security, and statutory duties or obligations directly related to judicial investigation, prosecution, trial and execution of judgments;

3) It is necessary to deal with public health emergencies or to protect the life, health and property safety of natural persons in emergency;

4) Implement news reports and supervision by public opinion for public interests, and handle personal information within a reasonable scope;

5) Handle personal information disclosed by individuals or otherwise legally disclosed within a reasonable scope in accordance with the provisions of the Personal Information Protection Law of the People's Republic of China;

6) Other circumstances as stipulated by laws and administrative regulations.

2. How do we provide, transfer, and publicly disclose your personal information

(1) External provision

We will treat your personal information with a high degree of diligence. We will not provide your personal information to any company, organization, or individual other than WattCharge unless you obtain your consent or comply with any other legal basis of relevant laws and regulations.

Some of the products / services we provide require the participation of a third party to be completed, so we may provide some of your personal information to our affiliates and third party service providers or partners to guarantee and optimize the products / services we provide for you. We will comply with the provisions of laws and regulations to strictly restrict and manage the external provision of personal information. For the scenario of entrusting the processing of your personal information, we will sign relevant processing agreements with the agent according to the law, requiring it to process your personal information in accordance with our requirements and this Privacy Policy, and supervise its personal information processing activities. For the scenario of sharing your personal information externally, we will share your personal information externally based on the principles of legality, legitimacy and necessity based on the following stated circumstances.

1) Get your explicit consent or authorization in advance.

2) Realize the product / service functions. To achieve product capabilities or to provide services to you, we will provide your personal information to the following third parties.

(1) Our Affiliates: We will share your information among affiliates that follow unified management, control, or significant interests and are subject to the purposes stated in this Privacy Policy. If our affiliates change the purpose of personal information processing, we will seek your authorization consent again.

(2) Third-party service providers or partners of WattCharge: such as the third party realizing the function of WattCharge APP. For we share personal information, limited to the purpose of cooperation, we will sign the corresponding personal information protection agreement or terms, require it according to the agreement between the two parties, the privacy policy to process and protect your personal information, and we will through agreement it shall not use this information for any other purpose, and require them to take adequate security measures to process our shared information.

3) Provided in accordance with the applicable laws and regulations, administrative or judicial requirements. For example: ① Provide your information as required by laws and regulations, legal procedures, or competent administrative and judicial organs; ② In accordance with the requirements of laws and regulations, we will monitor the necessary charging pile and vehicle data and connect them to the government collection / monitoring platform and the data collection / monitoring platform of WattCharge and its affiliates.

4) Handle your disputes or disputes with others according to your needs.

5) Rights protection. To the extent required or permitted by laws and regulations, it is necessary to protect the interests, property or safety of us, our affiliated parties or other partners, you or other users, and the public from damage.

6) Study on new projects and new services. In order to provide you with better services, WattCharge may explore and promote potential business cooperation projects with third-party partners, and may share part of your personal information with potential business partners through deidentification, anonymity and other appropriate processing.

(2) Third-party SDK

In order to ensure the safe and stable operation of our products / services or implement related functions, some of our products / services include third-party software development packages ("SDK"), a third-party SDK, which may collect and process your personal information when you are implemented by such SDK support. We will conduct security testing and evaluation of the third-party SDK, and strictly comply with relevant laws and regulations and regulatory requirements to protect data security. In order to maximize the security of your information, we strongly recommend that you first view the privacy terms of the third-party SDK before using any third-party SDK service. The third party will independently assume relevant obligations and responsibilities for your personal information in accordance with its privacy terms and personal information protection policy. If you find a risk in these SDKs, it is recommended that you terminate the operation immediately and contact us promptly. For the APP embedded in the third-party SDK to process personal information, please see the table below.

(3) Transfer

We will not transfer your personal information to any company, organization or individual unless with your express consent.

When we involved in merger, acquisition, division, dissolution, asset transfer transaction, if involves personal information transfer, before transfer your personal information, we will inform you of the recipient of the name and contact information, request to receive your personal information company, organizations or individuals continue to be bound by this privacy policy, otherwise, we will require the company, organization or individual to ask you for authorization consent.

(4) Public disclosure

We will abide by the relevant laws and regulations and keep your personal information confidential. We will not offer to disclose personal information that you have not disclose unless we follow laws and regulations or obtain your separate consent.

(5) Exceptions for sharing, transfer and public disclosure

You are fully aware that, according to laws and regulations, we are not required to share, transfer or publicly disclose your personal information when the following legal reasons exist:

1) It is necessary to conclude and perform your contract as a party;

2) It is necessary to perform statutory duties or obligations, such as national security, national defense security, public security, and statutory duties or obligations directly related to judicial investigation, prosecution, trial and execution of judgments;

3) It is necessary to deal with public health emergencies or to protect the life, health and property safety of natural persons in emergency;

4) Implement news reports and supervision by public opinion for public interests, and handle personal information within a reasonable scope;

5) Handle personal information disclosed by individuals or otherwise legally disclosed within a reasonable scope in accordance with the provisions of the Personal Information Protection Law of the People's Republic of China;

6) Other circumstances as stipulated by laws and administrative regulations.

3. How do we store your personal information

In accordance with the provisions of laws and regulations, we will store your personal information collected and generated during the domestic operations in China, located in the data centers of Shenzhen (China) and Frankfurt (Germany). We will not transmit your personal information to the country. If we transmit it abroad, we will strictly follow the relevant laws, regulations and policies or seek your authorization separately.

We only retain your personal information within the period necessary for the purposes stated in this Privacy Policy, except as otherwise provided by laws and regulations or otherwise authorized by the personal information subject. Depending on the product / service you use, your personal information storage period may vary. We judge the storage period of personal information mainly based on the following criteria:

1) Complete the products and services related to you, and maintain the corresponding products and business records to deal with your possible inquiries or complaints;

2) Ensure the safety and quality of our services provided for you;

3) Do you agree to a longer retention period;

4) According to the relevant requirements of the limitation of action;

5) Whether there are other special agreements or laws and regulations on the storage period.

After exceeding the storage period, we will delete or anonymize your personal information.

4. How do you, manage your personal information

We attach great importance to the management of your personal information, and according to the applicable laws and regulations, we will take appropriate technical measures to ensure that you exercise the following rights to your personal information. When you exercise your rights, we may require your identification to ensure that we protect the confidentiality and security of customer information. We will respond to processing comments or results within fifteen (15) days of receiving your request and verification of your identity. If you request to delete your sensitive personal information, we will reply to the processing comments or results within ten (10) business days. With certain exceptions, we may reject your request to the extent permitted by applicable laws and regulations.

(1) Check, copy, correct, supplement and delete your personal information

1. Access: If you want to check your personal information, you can access the contact information in the "Contact Us" section of this Privacy Policy or log in the WattCharge APP account through the following ways:

1) Access the personal information of the account in the "My", including nickname, profile picture, mobile phone number, email address, account binding information (including wechat and other accounts);

2) Visit the historical charging record of the APP in the term "My Charging Record".

2. Copy: If you want to copy your personal information that we have collected, you can request a copy to us through the contact information in the "Contact Us" section of this Privacy Policy. In accordance with the relevant legal provisions and technically feasible, we will provide you with a copy of your personal information upon your request. If you request the transfer of your personal information to the personal information processor that you specify, in accordance with the relevant national regulations and technically feasible, we will provide the transfer route.

3. Correction or supplement: If you find that the personal information about you is incorrect or incomplete, and the correction or supplement of the information, you have the right to correct or supplement the objectivity or accuracy of the information. You can request a correction or supplement to us through the contact information of the "Contact Us" section of this Privacy Policy, or for the personal information collected through the WattCharge APP, you can correct or supplement your relevant personal information by logging in the WattCharge APP in the following functions:

1) Correct or supplement personal information: Correct or supplement your nickname, profile picture, mobile phone number and email address in the words "My";

2) Correct or supplement account binding: correct or supplement in "My" whether you need wechat binding.

4, Delete: in the following circumstances, you can through this privacy policy "contact us" part of the contact information to us to delete your personal information request, but has personal information anonymous processing or unless otherwise stipulated by laws and regulations, delete to your identity check and please you need to delete the specific personal information type, we will according to the requirements of national laws and regulations and regulation to decide whether to respond to your request:

1) If the purpose of processing your personal information has been realized, impossible or no longer necessary to achieve the purpose of processing;

2) If we stop providing relevant products or services, or the storage period of personal information has expired (if you have no longer use our products or services, or you have cancelled your account);

3) If you withdraw your consent;

4) If our handling of personal information violates laws, administrative regulations or agreements with you;

5) Other circumstances as stipulated by laws and administrative regulations.

When you delete from our services or request to delete personal information, due to the minimum storage period required by regulations and security technology restrictions, we may not immediately delete the corresponding information in the backup system, we will only do storage will not be for other purposes until reach the legal storage period to delete, at the same time, we will not carry out except storage and take the necessary security protection measures.

(2) Manage your scope of authorization

Each product / service function requires some basic personal information to be completed. For personal information collected and used separately with your authorized consent, you may give or withdraw your authorized consent at any time. You can contact us through the contact information in the "Contact Us" section of this Privacy Policy to withdraw it, or view or modify the authorization scope of your equipment permission in the WattCharge APP through the "My Settings Rights Management".

Please understand that since each function and service requires the necessary personal information to be completed, when you withdraw your consent or authorization, we will not be able to continue to provide you with the product / service function corresponding to withdraw your consent or change the scope of authorization, and will not deal with your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your consent or authorization.

(3) Cancel your WattCharge account

You can cancel your previously registered WattCharge account through the contact information of the "Contact us" section of this privacy policy, or through the WattCharge APP "My Settings Cancel account". We will decide whether to respond to your request according to the requirements of national laws, regulations and regulations. After you cancel your account, we will stop providing you with our products / services. Unless otherwise provided by law, account cancellation may result in the removal of all your user data and account information that is unrecoverable.

After you cancel your account, we will delete your personal information or anonymize it according to the requirements of the applicable law and your specific request.

(4) To respond to your request

For your reasonable request, we do not charge in principle, but for repeated requests, we will charge a certain cost depending on the circumstances. We may reject requests that repeat unreasonably, require excessive technical means (e. g., requiring new systems or fundamentally changing existing practices), pose risks to the legitimate rights of others, or are very impractical (e. g., involving backup information stored on tape).

Notwithstanding the above, we will not be able to respond to your request if:

1) It is necessary to sign and perform the contract with you;

2) To fulfill our responsibilities or obligations required by laws and regulations;

3) Those directly related to national security and national defense security;

4) Those directly related to public safety, public health and major public interests;

5) Directly related to criminal investigation, prosecution, trial and execution of judgments;

6) It is necessary to protect the life, health and property safety of you or others in an emergency;

7) Implement news reports and supervision by public opinion for public interests, and handle personal information within a reasonable scope;

8) There is sufficient evidence to show that you have subjective malice or abuse of rights;

9) To handle personal information disclosed by individuals or other legally disclosed within a reasonable scope in accordance with the provisions of the Personal Information Protection Law of the People's Republic of China;

10) The response to your request will lead to serious damage to the legitimate rights and interests of you or other individuals and organizations;

11) Those that may involve trade secrets;

12) Other circumstances as stipulated by laws and regulations.

5. How do we protect your personal information

(1) Data protection measures

We attach great importance to the security of your personal information. We have taken reasonable and feasible security protection measures that meet industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage or loss of your personal information. For example, we will use encryption technology to improve the security of personal information, we are protected by SSL protocol encryption when exchanging data between your browser and server; we will provide HTTPS protocol secure browsing methods; we will use trusted protection mechanisms to prevent malicious attacks on personal information; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information. We will hold information security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.

(2) Response to security incidents

After the unfortunate personal information security incident, we will immediately set up special emergency team, start the emergency plan, prevent security incidents, and in accordance with the requirements of laws and regulations timely inform you: the basic situation of security events and possible impact, we have taken or will take disposal measures, you can prevent and reduce risk advice, remedial measures for you, etc. We will timely inform you of the relevant information of the event by email, letter, telephone, push notification, etc. If it is difficult to inform you one by one, we will take a reasonable and effective way to make an announcement. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

(3) Special tips

The Internet is not an absolutely secure environment. We strongly recommend that you use complex passwords to secure ways. If you find that your personal information is leaked, especially your account number or password is leaked, please contact us immediately according to the contact information provided in this privacy policy, so that we can take corresponding measures.

We also ask you to understand that, due to technical restrictions and various possible malicious means, in the Internet environment, even if we try our best to strengthen the security measures, we can not always guarantee the 100 percent security of the information. We will try our best to ensure the security of the personal information you provide to us.

6. Protection of the personal information of the minors

We attach great importance to the protection of minors' personal information. Our products, websites, and services are mainly aimed at adults. We do not proactively collect their personal information directly from minors. If we find that personal information about the minor was collected without prior consent of a verifiable guardian, we will seek to remove the relevant information as soon as possible. If you find that we have no intention of collecting personal information about minors, please inform us through the contact information below, and we will try to delete the relevant data as soon as possible.

7. Privacy policy update

In order to provide you with better services, along with the development of our business, this privacy policy will be updated in time.

We do not derogate your rights under this Privacy Policy without your express consent. We will issue an updated version and remind you of the relevant content by announcement or in other appropriate ways before it takes effect. Please also timely log on the official  website, App and mini program to understand the latest privacy policy. If there is a major change to this privacy policy, we will also provide more obvious notifications, such as using a pop-up window, text messages, or sending an email directly to you when you log in to the WattCharge APP. Major changes to this Privacy Policy include, but are not limited to:

1) Our service mode has undergone major changes, such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;

2) We have undergone major changes in the ownership structure and organizational structure, such as the owner change caused by business adjustment, bankruptcy and merger and acquisition;

3) The main objects of personal information sharing, transfer or public disclosure change;

4) Your rights to participate in the processing of personal information and their exercise methods have changed significantly;

5) We are responsible for handling the changes in the responsible departments, contact methods and complaint channels for personal information security;

6) When the personal information security impact assessment report indicates a high risk.

Contact us

We have set up a special personal information and data security management team and have a special responsible personnel. If you have any questions about this Privacy Policy, or have any complaints or comments about your personal information processing, please contact us through the following channels.

· Personal information protection email: wattcloud@wattsaving.com

· Hotline:+86 400-600-8872

· Mailing address: (3) -7th Floor, West Building, Veteran Building, 3012, Xingye Road, Xixiang Street, Baoan District, Baoan District, Shenzhen

Generally, we will complete identity verification and processing response within fifteen (15) days. If you request to delete your sensitive personal information, we will reply to the processing comments or results within ten (10) business days.